Last Updated: June 21, 2026

Metro Boston HVAC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact form, request an estimate, communicate with us, or use our services.

Information We Collect

We may collect the following information:

Personal Information

Name

Phone number

Email address

Property address

ZIP code

Information related to your HVAC service request

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Date and time of visits

Referral source

How We Use Your Information

We use your information to:

Respond to inquiries and service requests

Provide estimates and quotes

Schedule appointments

Deliver HVAC repair, maintenance, and installation services

Communicate regarding your project

Improve our website and services

Send service-related updates and reminders

Comply with legal obligations

SMS and Phone Communications

By submitting your contact information through our website, forms, advertisements, or other communication channels, you consent to receive phone calls, emails, and text messages from Metro Boston HVAC regarding your inquiry, estimate request, appointment scheduling, service updates, and promotional offers.

Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP. Reply HELP for assistance.

Consent to receive marketing communications is not required as a condition of purchasing any goods or services.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

Service providers assisting with business operations

CRM and communication platforms

Marketing and advertising partners

Legal authorities when required by law

All third-party providers are expected to maintain appropriate safeguards for your information.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

Analyze website traffic

Improve user experience

Measure advertising performance

Deliver relevant advertisements

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information

Request corrections to inaccurate information

Request deletion of your information

Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have questions regarding this Privacy Policy or our data practices, please contact:

Metro Boston HVAC

Phone: (Insert Phone Number)

Email: (Insert Email Address)

Website: https://metrobostonhvac.com